Hey There

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1. Information We Collect

 

When you opt-in to receive SMS messages from Case Integrative Health, we may collect the following information:

• Phone Number: Your mobile number is required to send text messages and will only be used for communication purposes related to our clinic.

• Name and Other Contact Information: If provided during the opt-in process, your name and other details may be collected to personalize messages and improve our communication with you.

We do not share or sell your personal information, including your phone number, to third parties for their marketing purposes.

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2. How We Use Your Information

 

By opting into our SMS messaging services, you consent to receive text messages from Case Integrative Health, which may include:

• Appointment reminders

• Updates about our services and promotions

• Health and wellness tips

• Important announcements related to your care

We may also use SMS to respond to your inquiries and communicate with you regarding specific appointments or treatments.

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3. Opting In to SMS Messaging

 

To receive SMS messages from Case Integrative Health, you must opt-in by providing explicit consent. You can do this through the following methods:

• Online Signup: Submitting your mobile number through our online forms during scheduling or registration.

• In-Person Signup: Providing your phone number at our clinic and agreeing to receive text messages.

• Double Opt-In (where applicable): After initial signup, you may be required to confirm your subscription by replying to a confirmation message.

By providing your phone number, you consent to receive text messages in accordance with this privacy policy. Message frequency may vary based on your interactions with us, and standard message and data rates may apply as determined by your mobile carrier.

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4. Opting Out of SMS Messaging

 

You have the right to opt out of receiving SMS messages at any time. To unsubscribe, simply:

• Reply "STOP" to any text message you receive from us.

• Contact us directly to request removal from our SMS list.

Upon opting out, you will receive a confirmation message, and we will discontinue sending SMS communications to your number. Please note that opting out of marketing messages will not affect text messages related to your appointments or your care.

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5. Your Privacy Rights

At Case Integrative Health, we respect your privacy and comply with applicable privacy regulations. You have the following rights regarding your personal data:

• Access to Information: You may request a copy of the information we have on file for you.

• Correction of Information: If your contact details change, you can request updates to ensure we have accurate information.

• Deletion of Data: You can request the deletion of your personal information, including phone numbers used for marketing purposes.                                                                                                  

6. Data Security

 

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All personal data collected through our SMS services is securely stored and accessible only to authorized personnel.

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7. Changes to this Policy

 

We reserve the right to update or modify this SMS privacy policy at any time. Changes will be posted on our website, and significant updates will be communicated through our SMS messaging service.

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